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Arctic Co-op Selects Adara Technologies for Advanced Video Solution

Will Enable Northern Canadian Group to Provide Customers with Upgraded UHD-4K Video Quality, Advanced User Experience

TORONTO, ON – January 17, 2022 – Adara Technologies Inc. (www.adara-tech.com) today announced that Arctic Co-operatives Limited, based in Winnipeg, MB and which serves 33 community-based Co-operative businesses located in Saskatchewan, Nunavet, Northwest Territories and Yukon, Canada has chosen Adara Technologies to provide the co-op with an Advanced Video Solution that includes upgraded UHD-4K video quality and an Advanced User Experience. Adara’s managed video solution will initially be deployed in the Rankin Inlet, Arctic Bay, Pangnirtung, Igloolik, Iqaluit and Pond Inlet areas representing approximately 2,500 subscribers.

Arctic Co-operatives Limited enables co-op businesses to provide a wide range of services to local Member-Owners that improve social and economic well-being in their respective communities. The federation was begun in 1972 to coordinate resources, consolidate purchasing power and provide operational and technological support to independent community Co-ops in the Arctic region.

Keith Moffat, Manager of External IT/Innovation and Infrastructure for Arctic Co-op, said that the organization considered several advanced video solution alternatives—including one they would build themselves—but ultimately decided the Adara solution was best for their requirements. “Adara brings an impressive depth and breadth of engineering and operational expertise in video. We believe that our customers deserve the best in both video quality and overall user experience— despite our remote locations—and we are extremely confident that Adara will enable that for us.”

“Adara’s extensive expertise and experience in Bandwidth Reclamation for broadband expansion and bandwidth efficiency as well as in hosting and managing advanced video solutions for a wide- range of service providers of all sizes makes us a perfect match for the needs of Arctic Co-op,” said Alesio T. Cicchelli, Vice President of Global Operations & Canadian Sales for Adara. “Our team expertly handles any video situation that is presented to us and we look forward to working closely with our northern neighbors in providing our world class video solution to them and their customers.”

 

About Adara Technologies Inc.

Adara Technologies Inc. (www.adara-tech.com) delivers game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses. One of Adara’s signature breakthroughs is its SIPV Bandwidth Reclamation Solution which enables operators to inexpensively free up massive amounts of spectrum in as little as 90 days, without disrupting customers and risking associated revenue losses, for immediate DOCSIS expansion to multi- Gigabit and beyond. Another game-changer, Adara’s myCatapulTVe® App-based IP Video Solution enables operators to curate and deliver live linear, VOD and OTT/SVOD content including Netflix, Disney+, Prime Video, Hulu, YouTube and more using the operator’s own app as a one- stop destination for customers, without the need for the operator executing separate, extremely onerous business relationships with OTT/SVOD providers.

Contact

Jim Carlson

Head Corporate Communications
Telephone: 1-888-99-ADARA (23272) x706
Email: pr@adara-tech.com

Read more

Adara Technologies Names Cable Industry Veteran to U.S. Sales Team

Former S-A, Cisco Sales Exec Added to Capitalize on Growing Demand for Bandwidth Reclamation, IPTV Solutions

Mike ShannonTORONTO, ON – September 7, 2022 – Adara Technologies Inc. (www.adara-tech.com), the provider of game-changing solutions for cable and telco service providers, today announced that it has added Michael Shannon to its U.S. Sales Team as a Senior Account Executive, focused on supporting Adara’s existing customer base, as well as driving new business primarily in the Southeastern region of the U.S. The appointment is made as increasing numbers of cable operators throughout North and Latin America have indicated increasingly strong interest in Adara’s solutions.

A former product and marketing executive with both Scientific-Atlanta and Cisco Systems, Mr. Shannon will focus primarily on bringing Adara’s Bandwidth Reclamation Solution and its myCatapulTVe® App-based IP Video Solution to new and existing Adara customers.  Adara’s Bandwidth Reclamation Solution can increase an operator’s broadband capacity and speeds by 10X to multi-Gigabit, now increasingly necessary as operators seek new methods to meet steadily growing customer demand.  Among its many distinctive features, the bandwidth reclamation solution deploys with no customer disruption or associated customer revenue losses and can dramatically accelerate and improve the ROI associated with  current, longer-term initiatives such as fiber overbuilds and plant upgrades.

“Adara’s bandwidth reclamation solution deploys quickly and delivers multi-Gigabit Broadband—a necessary requirement for operators today,” said Shannon. “This is critical for those operators who are looking for more efficient and cost-effective strategies to increase broadband speeds and deliver next-gen streaming video.  It is clear to me that Adara’s solutions are highly timely and relevant today when demand for internet services is at an all-time high. I believe its capability to first free up massive amounts of new broadband spectrum, and then to deliver its myCatapulTVe® App-based IP Video Solution as a video migration strategy makes Adara a truly unique solution provider.”

“I am excited to have Mike join our team, bringing along his vast industry knowledge cultivated at both Scientific-Atlanta and Cisco Systems. Mike has a proven track record of excellence in customer relationships and solution selling that will be an important key in our ability to bring strong business and operational value to North American operators, large and small.” said Mark Guerrazzi, VP of Sales and Business Development for Adara.

 

About Adara Technologies Inc.

Adara Technologies Inc. (www.adara-tech.com) delivers game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses.  One of Adara’s signature breakthroughs is its SIPV Bandwidth Reclamation Solution which enables operators to inexpensively free up massive amounts of spectrum in as little as 90 days, without disrupting customers and risking associated revenue losses, for immediate DOCSIS expansion to multi-Gigabit and beyond.  Another game-changer, Adara’s myCatapulTVe® App-based IP Video Solution enables operators to curate and deliver live linear, VOD and OTT/SVOD content including Netflix, Disney+, Prime Video, Hulu, YouTube and more using the operator’s own app as a one-stop destination for customers, without the need for the operator executing separate, extremely onerous business relationships with OTT/SVOD providers.

Contact

Jim Carlson

Head Corporate Communications
Telephone: 1-888-99-ADARA (23272) x706
Email: pr@adara-tech.com

Read more

CCAP Credits Adara’s Bandwidth Reclamation Solution for Headroom to Increase Bandwidth Speeds to Multi-Gigabit

Responding to Increased Demand Due to COVID, Cable Operator Can Now Increase Top Broadband Speed by 10X, When Needed

Solution Credited with Simultaneously Enabling 34% Increase to 190 HD and 4K Channels with Capability of Adding More Each Quarter Going Forward

TORONTO, ON – December 2, 2020 – Adara Technologies Inc. (www.adara-tech.com), the provider of game- changing solutions for mid-sized cable service providers, today announced that its customer Coopérative de Câblodistribution de L’Arrière Pays (CCAP) of Quebec City, a triple-play service provider with approximately 20,000 subscribers has completed a further expansion of Adara Technologies’ Bandwidth Reclamation Solution, providing the bandwidth headroom and capacity now to increase their top tier speed by 10X to multi- Gigabit when needed to keep up with steadily increasing customer demand.

Further, the Solution has also already enabled CCAP to simultaneously deliver 190 HD and UHD/4K video channels to their set-top box offering, an increase of four dozen such channels with more being added each quarter, noting that there is no limit for the Solution.

Among its many distinctive features, the Adara Bandwidth Reclamation Solution deploys without any customer disruption, giving service providers the necessary bandwidth they need quickly and without the major customer revenue losses typically associated with massively customer-disruptive techniques that can cost upwards of ten times that of Adara’s Solution.

The solution also leverages “codec-awareness” – a unique and powerful feature that distinguishes between MPEG2 and MPEG4 – thereby enabling the bandwidth efficiencies of MPEG4 without the need for a costly, customer-disruptive and time-consuming forklift replacement of MPEG2 set-top boxes.

The benefit is that the Solution can quickly free up significant amounts of operator bandwidth so that it can be immediately used for multi-Gigabit Broadband expansion using DOCSIS 3.0, 3.1 or 4.0 (Full Duplex). This is especially important now as providers look to respond aggressively to increased bandwidth demands brought on by the COVID-19 crisis.

“The extraordinary capability of the Adara Solution and partnership to provide massive additional bandwidth enables us to compete and win against our growing competition,” said Stéphane Arseneau, CCAP’s General Manager. “It provides us with the significant headroom to immediately increase our High Speed Internet offerings and, at the same time, enable our transition to a dependable IPTV service delivered reliably over DOCSIS.”

“Over the past several years which we have partnered with CCAP, our unified goal has been to deliver worry-free bandwidth-on-demand,” said Joseph Nucara, CEO and Co-founder of Adara, “This has permitted CCAP to focus on customer experience differentiation like increased Broadband capacity and IPTV migration rather than, every year, wasting valuable resources in search of more bandwidth. And especially now, in response to the many changes brought about by this pandemic, operators need shorter-term plays that can respond more aggressively to increased bandwidth requirements while at the same time insuring little to no customer disruption. Our SIPV Bandwidth Reclamation Solution answers all those requirements.”

 

About CCAP

The Coopérative de Câblodistribution de L’Arrière Pays has delivered cable television and telecommunications services for almost 38 years. The company supports a family approach in its offering of products, thus aiming at satisfying a greater number of possible users. The Co-operative also aims to offer products adapted to the needs for each customer. The mission of CCAP is to address the needs of its customers while remaining a dynamic organization in the field of the cable television and telecommunications. (www.ccapcable.com)

About Adara Technologies Inc.

Adara Technologies Inc. (www.adara-tech.com) delivers game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses. One of Adara’s signature breakthroughs is its SIPV Bandwidth Reclamation Solution which enables operators to inexpensively free up massive amounts of spectrum in as little as 90 days, without disrupting customers and risking associated revenue losses, for immediate DOCSIS expansion to multi-Gigabit and beyond.

Contact

Jim Carlson

Head Corporate Communications
Telephone: 1-888-99-ADARA (23272) x706
Email: pr@adara-tech.com

Read more

Southern U.S. Service Provider Selects and Launches Adara Technologies’ Bandwidth Reclamation Solution for DOCSIS Expansion

Responding to Increased Demand due to COVID, NCTC Member Frees Up Needed Spectrum for Expansion to Gigabit Broadband

TORONTO, ON – October 7, 2020 – Adara Technologies Inc. (www.adara-tech.com) today announced that a public utility that provides high-speed internet, video and telephone services to homes and businesses in Tennessee is the latest service provider to deploy and launch its SIPV Bandwidth Reclamation Solution for Broadband expansion. The operator also provides commercial data services and wide area networks for businesses in the area and passes approximately 17,000 homes.

Among its many distinctive features, the Adara solution deploys without any customer disruption, giving service providers the necessary bandwidth they need quickly and without the major customer revenue losses typically associated with massively customer-disruptive and costly techniques such as forced analog reclamation.

Also, the solution leverages “codec-awareness” – a unique and powerful feature that distinguishes between MPEG2- and MPEG4-capable set-top boxes – thereby enabling the bandwidth efficiencies of MPEG4 without the need for a costly, customer-disruptive and time-consuming forklift replacement of remaining MPEG2 set-tops.

The benefit is that the Solution can quickly free up significant amounts of operator bandwidth so that it can be immediately used for multi-Gigabit Broadband expansion using DOCSIS 3.0, 3.1 or 4.0 (Full Duplex). This is especially important now as providers look to respond aggressively to increased bandwidth demands brought on by the COVID-19 crisis.

“We deployed Adara’s solution in just a few months to more than double our Broadband high speed internet capability and the solution can easily free up additional bandwidth as we need it to get to two- Gigabit or more,” said the Vice President of Broadband Operations for the public utility. “Customer demand has skyrocketed with the pandemic and this was the fastest, most cost-effective way to best address our new needs now and well into the future.”

“The industry is responding to the many changes brought about by this pandemic,” said Joseph Nucara, CEO and Co-Founder of Adara. “Service Providers are rethinking the adequacy of longer-term plays like the deployment of distributed access architecture (DAA) and virtual converged cable access platforms (CCAP) as well as newer remote PHY devices. Now they need shorter-term plays that can respond more aggressively to increased bandwidth requirements while at the same time insuring little to no customer disruption. Our SIPV Bandwidth Reclamation Solution answers all those requirements.”

About Adara Technologies Inc.

Adara Technologies Inc. (www.adara-tech.com) delivers game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses. One of Adara’s signature breakthroughs is its SIPV Bandwidth Reclamation Solution which enables operators to inexpensively free up massive amounts of spectrum in as little as 90 days, without disrupting customers and risking associated revenue losses, for immediate DOCSIS expansion to multi-Gigabit and beyond.

Contact

Jim Carlson

Head Corporate Communications
Telephone: 1-888-99-ADARA (23272) x706
Email: pr@adara-tech.com

Read more

Adara Technologies Promotes Alesio Cicchelli to Vice President, Global Operations & Canadian Sales

Cable Industry Veteran Strengthens Company Management Team as Demand for Bandwidth Reclamation Solution Grows

TORONTO, ON – July 15, 2020 – Adara Technologies Inc. (www.adara-tech.com/latestbuzz), provider of game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses, today announced that Alesio Cicchelli has been promoted to the new position of Vice President, Global Operations & Canadian Sales. He previously was Senior Director of Global Operations & Canadian Sales.

In his new position, Cicchelli will provide strategic and market-focused execution leadership in new customer onboarding initiatives and in ongoing operations with existing customers and partners, spearheading the development and implementation of new and better ways of delighting, retaining and growing the end-customers of Adara’s customer operators. He has over 20 years of cable industry experience, including over a dozen years in various management positions at Rogers Communications Inc., Canada’s largest telecommunications company.

The promotion comes during a period of unprecedented interest in the Company’s solutions, in particular Adara’s signature SIPV Bandwidth Reclamation Solution which enables operators to inexpensively free up massive amounts of spectrum in as little as 90 days, without disrupting customers and risking associated revenue losses, for immediate DOCSIS expansion to multi- Gigabit and beyond. As a result of the Covid-19 pandemic, providers are looking to respond more aggressively to increased bandwidth requirements while at the same time insuring minimal customer disruption.

“This very well-deserved promotion recognizes the significant contributions Alesio has already made in taking ownership of our global Operations, effectively building and motivating our teams and relationships internally and, all the while, skillfully managing the deliverables and relationships with our customers,” said Joseph Nucara, CEO and Co-Founder of Adara.

In addition to his experience at Rogers, Cicchelli was the Owner and Executive Consultant for COEM Consulting LTD., where he applied his breadth of expertise across many market sectors in United States, South America, Mexico and Canada. His engagements included support of, and assistance with, Video over IP launches as well as Operational Support, Customer Experience Process Enhancements and the brokering of Sales agreements between large corporations. He earned a degree in Business Commerce and Management from Ryerson University and is a graduate of the University of Toronto, Telecommunications Management program.

About Adara Technologies Inc.

Adara Technologies Inc. (www.adara-tech.com/latestbuzz) delivers game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses. One of Adara’s signature breakthroughs is its Bandwidth Reclamation Solution which enables operators to inexpensively free up massive amounts of spectrum in as little as 90 days, without disrupting customers and risking associated revenue losses, for immediate DOCSIS expansion to multi-Gigabit and beyond.

Contact

Jim Carlson

Head Corporate Communications
Telephone: 1-888-99-ADARA (23272) x706
Email: pr@adara-tech.com

Read more

Docomo Pacific Selects Adara Technologies’ Full Bandwidth Reclamation Solution Suite for DOCSIS Expansion and More

Responding to increased demand due to COVID, Largest Telecom Provider in Guam Expects to Free Up Spectrum for New High Speed Internet & IPTV Services

TORONTO, ON – June 16, 2020 – Adara Technologies Inc. (www.adara-tech.com/latestbuzz), today announced that Docomo Pacific, wholly-owned subsidiary of NTT DOCOMO, Japan’s leading mobile operator, and the largest telecommunications provider in Guam and its surrounding areas is the latest cable operator to choose to deploy its Bandwidth Reclamation Solution suite. Docomo Pacific is the largest provider of fixed, wireless, internet and cable services in Guam and the Northern Mariana Islands.

Among many distinctive features, the solution deploys without any customer disruption, giving Operators the bandwidth they need quickly, and without the major customer revenue losses typically associated with massively customer-disruptive and costly techniques such as forced analog reclamation.

Also, the solution leverages “codec-awareness” – a unique and powerful feature that distinguishes, for example, between MPEG2- and MPEG4-capable set-top boxes – thereby enabling the bandwidth efficiencies of MPEG4 without the need for a costly, customer-disruptive and time- consuming forklift replacement of remaining MPEG2 set-tops.

The benefit is that the Solution can quickly free up significant amounts of operator bandwidth so that it can be immediately used for multi-Gigabit Broadband expansion using DOCSIS 3.0, 3.1 or 4.0 (Full Duplex). This is especially important now as providers look to respond aggressively to increased bandwidth demands brought on by the COVID-19 crisis.

“Our Solution will be utilized by Docomo to free up bandwidth for several key business initiatives,” said Joseph Nucara, CEO and Co-Founder of Adara.

About DOCOMO PACIFIC

DOCOMO PACIFIC is a wholly owned subsidiary of NTT DOCOMO, Japan’s leading mobile operator. Headquartered in Tamuning, Guam, DOCOMO PACIFIC is the largest provider of personal, residential, enterprise connectivity and entertainment services in Guam and the Northern Mariana Islands. Named Guam’s most reliable network, based on GWS’ 2019 OneScore ranking. We are also the 4-time winner of Pika’s Best of Guam and 4-time winner of Best of The Pacific. DOCOMO PACIFIC is dedicated to bringing you and your family closer to the things that matter most. Get to know more about what makes us “Better Together” at www.docomopacific.com.

About Adara Technologies Inc.

Adara Technologies Inc. (www.adara-tech.com/latestbuzz) delivers game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses. One of Adara’s signature breakthroughs is its Bandwidth Reclamation Solution which enables operators to inexpensively free up massive amounts of spectrum in as little as 90 days, without disrupting customers and risking associated revenue losses, for immediate DOCSIS expansion to multi- Gigabit and beyond.

Contact

Jim Carlson

Head Corporate Communications
Telephone: 1-888-99-ADARA (23272) x706
Email: pr@adara-tech.com

Read more

Tier 1 Cable Operator Selects Adara Technologies’ SIPV Solution to Unlock Bandwidth Without Customer Disruption

Solution Makes Possible Multi-Gigabit DOCSIS Expansion, New IPTV Offerings for Millions of Subscribers

TORONTO, ON – July 30, 2018 – Adara Technologies Inc., best known for its game-changing, low-cost, SIPV solution that enables broadband service providers to free up large amounts of their spectrum in as little as 90 days for immediate DOCSIS expansion, today announced that a large Tier I North American cable operator with millions of subscribers is the latest cable operator to choose to deploy the SIPV solution. The solution will enable the deployment of dozens of new HD and 4K video channels as well as significant new DOCSIS services.

The Adara SIPV solution works with all legacy (and new) set-top boxes to immediately deliver video more efficiently by not only “switching” the multicast programs rather than broadcasting them, but also by distinguishing between MPEG2- and MPEG4-capable set-top boxes — a unique and powerful feature called “codec-awareness”. This feature thereby enables the bandwidth efficiencies of MPEG4 without the costly and very customer-disruptive requirement to force the forklift replacement of remaining MPEG2 set-tops. The benefit is that SIPV can free up to 80% or more of an operator’s bandwidth in as little as 90 days so that it can be immediately used for multi-Gigabit Broadband expansion using DOCSIS 3.0, 3.1 or Full Duplex for compelling services such as cellular backhaul, faster High Speed Internet, unicast (OTT) and multicast IPTV, increased 4K UHD delivery and much more.

“This cable operator customer expects the unique capabilities and benefits of our Adara SIPV solution to deliver significant amounts of spectrum that would not have otherwise been possible without a massive capital investment and significant customer disruption over many years,” said Joseph Nucara, CEO of Adara. “As a result, the company plans to simultaneously add many more HD and 4K channel offerings, expand its IPTV offering over DOCSIS, all while furthering Broadband expansion to insure continued high customer satisfaction and subscriber growth.

“This highly respected operator has been a leader for years in addressing the growing and complex demands of today’s broadband cable customer,” said Nucara. “The company already offers Gigabit broadband across its entire footprint, was a pioneer in the use of switched digital video over a decade ago to enable delivery of hundreds of longtail channels and had already reclaimed its analog spectrum with an extensive DTA deployment to go all-digital. Yet, as a result of our SIPV solution, the company will free up even more bandwidth to significantly expand its DOCSIS service offerings further, and very cost-effectively – saving upwards of $100 million in our estimation. In essence, with SIPV, the company now has a path to future-proof its network for whatever new Broadband and IPTV services it may want to offer for the next decade and beyond.”

About Adara Technologies Inc.

Adara Technologies Inc. delivers game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses. One of Adara’s signature breakthroughs is its low-cost SIPV solution which enables operators to inexpensively free up to 80% of their bandwidth in as little as 90 days for immediate DOCSIS expansion to multi-Gigabit and beyond.

Contact

Jim Carlson
Telephone: 1-888-99-ADARA (23272) x706
Email: pr@adara-tech.com

Read more

Adara Technologies Triples Sales Force to Meet Demand for DOCSIS-Expanding SIPV Solution

Adds ECAM Group for Sales and Support Coverage including Tier I MSOs

TORONTO, ON – July 18, 2018 – In response to a recent growing demand for its SIPV Solution and associated Utilities and Tools Suite from North American cable operators large and small, Adara Technologies Inc. has entered into an agreement with The ECAM Group that will more than triple Adara’s sales and support coverage in the United States.

The ECAM Group, along with its regional representative firms Giganet Sales and Teracom Sales, is a well-respected Account Management firm working in the United States cable industry market. The firm’s team partners are all industry veterans with over 190 years of combined industry experience.

“The ECAM Group is particularly excited to partner with Adara Technologies at this point in the Company’s—and industry’s—evolution,” said Paul Muir, Managing Partner for ECAM. “Adara is experiencing very strong interest from not only Tier II and III but also Tier I cable operators who are interested in its game-changing, low-cost, SIPV solution that enables operators to free up large amounts of their spectrum in just 90 days for immediate DOCSIS expansion. In addition, its associated SIPV Utilities and Tools Suite delivers improved service visibility and customer support enabling augmented customer experience and reduced subscriber churn. It is obvious that Adara’s solutions are meeting today’s key market needs and we are happy to help more operators become aware and join the movement.”

The SIPV solution works with all legacy (and new) set-top boxes to immediately deliver video more efficiently by not only “switching” the multicast programs rather than broadcasting them, but also by distinguishing between MPEG2- and MPEG4-capable set-top boxes — a unique and powerful feature called “codec-awareness”. This feature thereby enables the bandwidth efficiencies of MPEG4 without the costly and very customer-disruptive requirement to force the forklift replacement of remaining MPEG2 set-tops. The benefit is that SIPV can free up to 80% or more of an operator’s bandwidth in as little as 90 days so that it can be immediately used for multi-Gigabit Broadband expansion using DOCSIS 3.0, 3.1 or Full Duplex for compelling services such as cellular backhaul, faster High Speed Internet, unicast (OTT) and multicast IPTV, increased 4K UHD delivery and much more.

“The ECAM Group is particularly well suited to represent Adara Technologies in this market segment,” said Mark N. Guerrazzi, Vice President, Sales & Business Development for Adara. “Their team of industry representatives has excellent relationships with operators across the country, as well as a deep understanding of the challenges that Adara can help them solve, including the rapid expansion of their profitable Broadband business while substantially improving their customer service metrics. This makes the value proposition for our new sales team exciting and highly beneficial to our customers.”

Adara Technologies will be demonstrating its solutions at The Independent Show in late July as well as at the upcoming CableLabs Summer Conference in Keystone in early August, a venue for Tier I cable operators to learn about interesting new technologies.

“The interest we have received from Tier I operators is a fairly recent development,” said Guerrazzi. “However, when you consider the ultimate benefit of enabling operators to accelerate DOCSIS expansion for residential Broadband, B2B services including cellular backhaul and IoT while, at the same time, enabling the addition of many more HD and 4K channel offerings, all without customer disruption, the mounting interest among all sizes of operator is understandable.”

About Adara Technologies Inc.

Adara Technologies Inc. delivers game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses. One of Adara’s signature breakthroughs is its low-cost SIPV solution which enables operators to inexpensively free up to 80% of their bandwidth in as little as 90 days for immediate DOCSIS expansion to multi-Gigabit and beyond.

Contact

Jim Carlson
Telephone: 1-888-99-ADARA (23272) x706
Email: pr@adara-tech.com

Read more

CCAP’S Video Sub Growth Defies Industry Trends

Cable Operator Posts 22% Increase in Video Customers over Last 5 YearsCredits Adara Technologies’ SIPV Solution with Solving Bandwidth Crunch and Enabling Company-wide Focus on Game-Changing Customer Experience

TORONTO, ON – February 6, 2018 – Adara Technologies Inc., the provider of game-changing solutions for mid-sized cable service providers, today announced that its customer Coopérative de Câblodistribution de L’Arrière Pays (CCAP) of Quebec City, a triple-play service provider with 15,000 video subscribers has experienced a 22% growth in digital video subscribers over the past five years, far surpassing results of most North American cable operators. CCAP attributes much of its positive results to the launch of Adara Technologies’ Switched IP Video (SIPV) solution in 2012, which enabled easy, worry-free bandwidth-on-demand and permitted the company to focus entirely on differentiating its customer experience.

CCAP expects to generate even greater Customer Satisfaction success through the utilization of Adara’s new advanced video User Interface/ Customer Experience platform recently launched at the end of 2017. The platform leverages the latest 4K RF+IP hybrid boxes as well as existing set-tops, all of which have enabled the continued addition of advanced UI features and interactive applications traditionally associated with advanced Tier I IPTV implementations. The platform delivers such subscriber-friendly features as Whole Home DVR, modernized content search and discovery capability including customizable subscriber video mosaics, operator-definable TV-Mix mosaics, operator-branded look and feel, a weather app, intuitive remote control short-cuts and other several navigation enhancements.

The Adara SIPV solution frees up a significant amount of bandwidth for expansion of DOCSIS Internet services as well as new video services such as 4K UltraHD. The solution delivers video more efficiently by “switching” multicast programs into network service groups only when they are requested, rather than wasting valuable bandwidth by the typical practice of broadcasting all channels, to all set-top boxes, all the time. The benefit is that SIPV can free up to 80% or more of an operator’s video bandwidth in as little as 90 days so that it can be immediately used for DOCSIS 3.0, 3.1 or Full Duplex expansion to multi-Gigabit.

“Five years ago, CCAP’s launch of our SIPV solution was a very strategic enabler of worry-free bandwidth-on-demand,” said Joseph Nucara, CEO and Co-founder of Adara, “permitting them to focus their entire company on customer experience differentiation like faster Broadband tiers, more HD and 4K and a better UI rather than, every year, fighting the constant tug-of-war for bandwidth with time-consuming and disruptive, yet temporary methods. Within the next week, for example, they will be launching a complete, advanced video offering of linear and VOD for the upcoming 2018 Winter Olympics — with no concern about additional channel availability — something only the most innovative cable operators can deliver.”

“The revolutionary and compelling customer services and capabilities have enabled us to win against satellite and growing IPTV competition,” said Stéphane Arseneau, CCAP’s General Manager. “It has provided us with a winning combination of significant bandwidth expansion, new and innovative local channels and highly popular content delivery features and UI. And, not only does it allow us to quickly surpass the competition’s HD channel offering, it also has prepared us for an imminent launch of 4K UltraHD content plus further DOCSIS expansion to insure continued high customer satisfaction and subscriber growth.”

“On top of all that, Adara’s suite of remote diagnostic, reporting and control utilities have also delivered a tremendous bonus,” said Marco Gonzàlez, CCAP’s Customer Service Chief of Staff. “These have helped us provide better, more responsive and even proactive customer service which in turn has greatly improved our retention rates and reduced churn,” he continued.

“The important core building blocks of SIPV are widely-deployed, proven, and extremely reliable,” said Stan Koukarine, Adara’s CTO and Co-founder. “And of even greater significance is that SIPV works seamlessly with legacy QAM set-tops and gateways. In fact, with SIPV, the overall customer experience is not only better and more reliable than broadcasting, but the super-efficient delivery mechanism enables an unlimited channel line-up permitting a low-cost, success-based introduction of 4K UltraHD, as well.

“And, not only has the SIPV solution successfully met CCAP’s Internet expansion and video upgrade goals, but the Company was able to achieve this while avoiding a disruptive DTA rollout, an HFC plant upgrade and a STB forklift, each of which are many times the cost of the SIPV solution.”

About CCAP

The Coopérative de Câblodistribution de L’Arrière Pays has delivered cable television and telecommunications services for almost 35 years. The company supports a family approach in its offering of products, thus aiming at satisfying a greater number of possible users. The Co-operative also aims to offer products adapted to the needs for each customer. The mission of CCAP is to address the needs of its customers while remaining a dynamic organization in the field of the cable television and telecommunications. (www.ccapcable.com)

About Adara Technologies Inc.

Adara Technologies Inc. delivers game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses. One of Adara’s signature breakthroughs is its low-cost SIPV solution which enables operators to inexpensively free up to 80% of their bandwidth in as little as 90 days for immediate DOCSIS expansion to multi-Gigabit and beyond.

Contact

Jim Carlson
Telephone: 1-888-99-ADARA (23272) x706
Email: pr@adara-tech.com

Read more

Tier 1 MSO Selects Adara Technologies

Solution Expected to Increase Customer Satisfaction and Reduce Churn

TORONTO, ON – October 10, 2017 – Adara Technologies Inc., best known for its game-changing, low-cost, Switched IP Video (SIPV) solution that enables broadband service providers to free up 80% of their spectrum in just 90 days for immediate DOCSIS expansion, today announced that a large Tier 1 North American operator with multiple million subscribers has chosen Adara’s advanced Utilities and Tools Suite (UTS) solution to deliver improved service visibility and customer support enabling augmented customer experience and reduced subscriber churn.

“These advanced utilities in the hands of hundreds of the MSO’s frontline service and support personnel will proactively provide insight into network, plant, and CPE health, and thereby reduce or in many cases totally eliminate trouble calls,” said Joseph Nucara, CEO of Adara. “We and our customer fully expect that this will help significantly improve their customers’ experience and associated Net Promoter Scores.”

Among the utilities within Adara’s UTS suite are powerful, web-based, real-time graphical geo-mapping of CPE diagnostics, which provide a regional dashboard summary with drill-down features that remotely reveal critical data from devices in each customer home.

“Our many operators who have deployed this solution as part of our broader managed service appreciate the ability to be more proactive,” said Stan Koukarine, CTO of Adara. “So, when this large MSO approached us to carve this out as a stand-alone solution for them, we did so gladly, knowing that the wealth of easy-to-absorb information at the finger-tips of their support personnel would significantly shorten trouble calls because support teams can quickly determine root cause and take immediate corrective action,” he added.

About Adara Technologies Inc.

Adara Technologies Inc. delivers game-changing solutions that enable cable service providers to revolutionize their Broadband and Video businesses. One of Adara’s signature breakthroughs is its low-cost SIPV solution which enables operators to inexpensively free up to 80% of their bandwidth in as little as 90 days for immediate DOCSIS expansion to multi-Gigabit and beyond.

Contact

Jim Carlson
Telephone: 1-888-99-ADARA (23272) x706
Email: pr@adara-tech.com

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